Privacy Policy

This Privacy Policy lets you know:

  • What data we gather
  • How we protect your data
  • How we utilize your data
  • How we may share your data
  • Your decisions with respect to your own data

We may post extra data if more subtleties are expected to clarify our security practices.

It applies to the OroboPay services, website and every related site, applications, platforms, and devices regardless of how they are utilized.

Scope & Assent

As a client, you acknowledge this Privacy Policy when you sign up, access, or use our OroboPay, our website and our other related sites.

This Privacy Policy is planned to oversee the use of OroboPay by clients (counting, individuals, Agent and Merchants) in the day by day course of their transaction, practice, or business) except if in any case concurred through agreement.

This Privacy Policy may be amended. The revised edition becomes effective the day it is published on our websites. Also, any revised edition with a substantial change in condition, clients shall be notified on our website.

Data We Collect

When you sign up with our platform (website or mobile App), the following data are required:

  • Name
  • Phone number
  • E-mail address
  • Location
  • Date of Birth
  • Valid ID Card (ID number, date issued and expiry date)

We may likewise gather data about you from different sources, for example, through our Help Center, your contact with us, your outcomes when you react to our surveys, your communications with staff from OroboPay or different organizations (subject to their protection arrangements and applicable law), and from different records we have reason to trust you control (regardless of whether to some degree or in entirety).

Moreover, for quality and training purposes or for its own protection, OroboPay may screen or record any correspondences with you or anybody following up for your benefit.

By contacting OroboPay, you agree that your correspondence might be recorded, verified, or monitored without any additional notification or cautioning.

Third Party Sources

We may likewise acquire data about you from external parties, for example, identity verification services and credit bureaus as allowed by law.

Clients may likewise decide to furnish us with access to certain individual data put away by external parties, for example, social media platforms (Facebook, Twitter etc.). Nonetheless, the data we may get varies by site and is constrained by that site. By partnering an external party account managed by them with your OroboPay account and approving OroboPay to approach this data, you concur that OroboPay may gather, store, and use this data as per this Privacy Policy.

Programmed Data

In the same way as other different sites, we likewise gather data through cookies and other computerized means. Cookies are usually used by sites to save data on your PC. The data we gather from cookies may incorporate your IP address, browser, and device characteristics, referring URLs, and a record of your communications with our website. We use cookies to make a more customized transactional experience on our websites.

Location Data

A portion of our websites and mobile applications may gather certain data, for example, the kind of cell phone you are using. To permit any application to recognize your location, you should enable this functionality through your cell phone’s settings to permit the use of technologies, for example, Wi-Fi, GPS signals, cell tower position, or different technologies. OroboPay has no power over your device’s settings.

How We Utilize Your Data

We use the data we gather for things like:

  • Processing refunds, transactions, and chargebacks.
  • Tracking and confirming online transactions.
  • Conducting examination and investigation.
  • Fulfilling requests and orders for services or data.
  • Communicating things like uncommon occasions, sweepstakes, promotions, and surveys.
  • Establishing and dealing with your records with us.
  • Operating, assessing, and improving our business.
  • Facilitating cooperation with OroboPay and others, for example, empowering you to email a connect to a friend.

Also we may reach you by electronic measures to advise you with respect to your record, to investigate issues with your record, to determine a debate, to gather charges or monies owed, to survey your assessments through surveys or polls, or as in any case important to support your record.

Moreover, we may get in touch with you to offer coupons, virtual visa cards and agents commission increase, and advise you about OroboPay services.

In conclusion, we may reach you as necessary to implement our policies, applicable law, or any agreement we may have with you. While reaching you via telephone, in case of an emergency, you consent to receive, autodialed or pre-recorded calls and instant messages. Where allowed and agreed by law, you may decline to receive certain correspondences.

Data Retention

We will hold your data however long your account is active or varying to offer our services, consent to our legitimate commitments, resolve disputes, and implement our agreements.

How We May Share Your Data

OroboPay does not sell, lease, or exchange your own data to external parties. OroboPay may impart your data to merchants and agents to enhance service quality/delivery. We may lease your data to our partners to perform services for our benefit, for example,

  • Fulfilling membership services
  • Updating client accounts when a bill is paid
  • In certain cases, we might be needed to share individual data because of a court request or subpoena and regulation.
  • Scheduling and performing services

We may likewise share data when we trust it is important to agree to the law. We may also share data to react to an government request or when we accept divulgence is important or fitting to secure the rights, property or wellbeing of OroboPay, our clients, or others; to forestall harm or misfortune; or regarding an investigation of suspected or genuine unlawful activity.

How We Protect Your Data

OroboPay utilizes sensible safety measures to secure the secrecy of individual data under our influence and suitably limit admittance to it. OroboPay cannot guarantee or warrant the security of any data you communicate to us and you do as such at your own risk. We utilize various data safety measures to secure your online transactions with us. Our platform uses encryption technology, for example, Secure Sockets Layer (SSL), to protect your individual data during data transport. SSL secures data you submit via our platforms, for example, requesting data, including your name, email address and your payment subtleties.

Your Decisions With Respect To Your Own Data

You have the right to:

  • Correct and update your own data
  • Cancel your account or request that we no longer utilize your data to provide you our services

To do any of these, let us know by one of these processes:

  • Contact us on our platforms
  • Call OroboPay with your request and current contact data
  • Send an email with your request and current contact data to: